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Eurostars Hacienda Vista Real - Playa del Carmen

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Eurostars Hacienda Vista Real - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Eurostars Hacienda Vista Real Hoteloffers a privileged location in a downtown area of Playa del Carmen. This elegant hotel was opened in 2000 and renovated in 2006.

Eurostars Hacienda Vista Real Hotel is also located within a 15-minute walk of Playa del Carmen Maritime Terminal. The venue is set 20 minutes' walk from Playa del Carmen center.

Shoppers will appreciate shops and boutiques at a short distance from the hotel.

Guests can reach Eurostars Hacienda Vista Real Hotel from Cancun International airport within 60 minutes' drive.

Rooms

Eurostars Hacienda Vista Real Hotel offers 77 guestrooms appointed with climate control, TV, a balcony, a writing desk and hi-fi with all the sights of Playa del Carmen within easy access. Some of the luxurious rooms feature the garden view. Guests can make use of a make-up mirror, bathrobes and bath sheets.

Eat & Drink

A breakfast is served in the bar. The restaurant menu features Mexican dishes. Guests can try refreshing drinks in the poolside bar.

All visitors are offered a full breakfast for a fee. 

Services

The hotel also offers bicycles and cars for rent.

Relax

On-site treatments include steam baths and massage. For active guests a gym, a fitness centre and a jogging track are provided.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   77.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Exterior corridors
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course
  • Jogging track

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Umbrellas
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Interior view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Existing bedding FREE
Extra bed USD 20
One child
4 - 12 years
Extra bed USD 20
Children above
12 years or adults
Extra bed USD 30
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Eurostars Hacienda Vista Real - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Mexico, 77710

Get directions
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Eurostars Hacienda Vista Real photos Exterior Hotel information
Double Room
Interior view
  • Room size:

    270 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Tiled/marble floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Media:Flat-screen TV
  • Socket near the bed
  • Free films
  • Hi-Fi
  • Wake up service
  • DVD player
Eurostars Hacienda Vista Real photos Exterior Hotel information
Family Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, Sleeping arrangements for 3 persons, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Patio
  • Work desk
  • Seating area
  • Iron
  • Ironing board
  • Living room
  • Dressing area
  • Wardrobe
  • Tiled/marble floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:Flat-screen TV
  • Socket near the bed
  • Hi-Fi
  • Wake up service
  • DVD player
  • Video on demand
Eurostars Hacienda Vista Real photos Exterior Hotel information
Deluxe Room
Sea view
  • Room size:

    1025 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Tiled/marble floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Media:Flat-screen TV
  • Socket near the bed
  • Free films
  • Hi-Fi
  • Wake up service
  • DVD player
Eurostars Hacienda Vista Real photos Exterior Hotel information
Royal Suite
  • Room size:

    1295 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Dressing area
  • Wardrobe
  • Tiled/marble floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Socket near the bed
  • Hi-Fi
  • Wake up service
  • DVD player
  • Video on demand
Premium Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Premium Double Room (Double bed)

Premium Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Premium Double Suite (Double bed or 2 twin beds)

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Living room
  • Dining:Microwave
  • Fridge
Room Description:

SUITE ROYAL. BED & BREAKFAST. Non refundable

Standard Family Quintuple Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Standard|Standard Quintuple Family Room

Family Triple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Living room
Room Description:

Family Room 3 People + 1 Child. BED & BREAKFAST. Standard rate

Family Quadruple Room
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Living room
Room Description:

Family Room 4 People + 2 Children. BED & BREAKFAST. Standard rate

Deluxe Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Double Suite (Double bed)

Royal Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOBLE (CAMA MATRIMONIO) ROYAL. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Eurostars Hacienda Vista Real Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • 5th Avenue (Avenida 5)1.3 mi
    Playa del CarmenMexico
  • Rio Secreto3.6 mi
    Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Eurostars Hacienda Vista Real Reviews

Guest reviews are submitted by our customers after their stay at Eurostars Hacienda Vista Real

8.0
FabulousBased on385 reviews

Guest reviews

  • Older travelers
    9.6

    Extremely reasonable rates and nice breakfast (in lovely pool area)included. Physical layout, building design and materials, grounds and decor very attractive. We had been here before and knew the location--someone new might find it a little out of the way or hard to locate. Pleasant safe neighborhood. Quick access to Playa del Carmen with a car or bicycle.

    Room was somewhat dark at night. Few windows to let in light or air in daytime. Air conditioning aimed right at pillow area, seemed a little too strong and unclear how to regulate. Not sure if spa and its pool are still open--we were only there 1 night this time as we were at the end of our vacation.

  • Couple
    9.6

    I have to say that Hotel Vista Real is one of the best Hotel experience I ever had ! And I am used to travel a lot ! Everything was perfect and our stay over there is still the most pleasant one. Thanks a lot for all !

  • Older travelers
    3.8

    The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.

    Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;

  • Family with children
    10.0

    It is very nice designed giving you at home feeling. You will find that this hotel cares details of each decolation and design, it is beautiful place ! We were 2 adults and 1 young child (18 months old baby), and no reglet to stay Vista Real. The hotel is in secured complex so it is safe and staffs are kind and very relaxing so it is the best place to end of your crazy mexico trip or even you can tavel based on this hotel. We difinitely will go back to this hotel again when we visit this area in the future. Highly recommended.

  • Older travelers
    10.0

    Firstly I have booked a studio for 3 days then I booked another one for 1 month. The staff is great, the position is just perfect if you want to stay away from the town but not far away from it. Having your breakfast ner the swimming pool in front of the golf court and the little lake, surrounded by birds, tourtles, lizards and sometimes coatis is just perfect.

    The first studio was too dark

  • Family with children
    10.0

    Personel attention, atractive views, value for money.

    After 3:00 pm Hotel suggest good food in the breakfast but depends on external suppliers for food after 3 pm. SPA and other kind of atractions not available at the moment.

  • Older travelers
    7.4

    We had a one bedroom suite with living/dining room and kitchen. The furniture in the living room was comfortable.

    The beds are very, very hard and in the kitchen the stove did not work.

  • Older travelers
    7.4

    The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.

    3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....

  • Couple
    5.4

    The Suite was a good size and comfortable.

    The location was a bit out of the way. The pool was lovely but there was very little room around it to sunbathe as the breakfast tables were left laid up all day. The room was not really cleaned, beds were made and the sink was wiped but no other cleaning done. Our balcony was covered in droppings. The hotel is a bit tired and could do with some care and attention.

  • Couple
    10.0

    This hotel was excellent and exceptional value for money. The location was perfect for a quiet retreat and was approx. 2 miles from the main 5th Avenue area. The staff were fantastic and the breakfast service was great. The actual room was very spacious and the bed was comfy. It was cleaned daily and air conditioning included in the price was a bonus. The hotel has a partnership with Indigo Beach Club, where guests can access free sun loungers on the beach - the Beach Club was lovely and we took advantage of this offer alomst daily. I would highly reccommend the Vista Real.

    The minor element was ants around the pool area - which I appreciate can't be helped. After a number of bites, we decided to visit the beach rather than staying at the pool

  • Group of friends
    10.0

    The place is gorgeous. We had a great room and excellent experience. Will return for certain.

    Location is very good but not ocean-side.

How to reach hotel

hotel Eurostars Hacienda Vista Real - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Mexico, 77710

Get directions
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge