Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Picnic area/ Tables

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

Eurostars Hacienda Vista Real Hotel is a 5-star exclusive property, set next to the beach front. Featuring contemporary architecture, the hotel is opened since 2000.

The hotel has great location in the heart of a quiet area as well as free self parking, a hairdresser and a solarium on-site. Playa del Carmen city center is 2 km away.

The venue is set next to shops and boutiques.

Guests can reach Eurostars Hacienda Vista Real Hotel by car from Cancun International airport in 60 minutes.

Rooms

Offering climate control, a personal safe, TV, a balcony and a writing desk, non-smoking guestrooms boast a modern-style interior. Eurostars Hacienda Vista Real Hotel offers rooms with the garden view. They have marble floor and Italian-style furniture.

Eat & Drink

A fantastic on-site restaurant serves dishes of Mexican cuisine. Guests can relax in the poolside bar serving refreshing drinks.

All visitors are offered a full breakfast for a fee. 

Services

A business center, a conference room and a photocopier along with currency exchange, a luggage storage and a lift are available for guests.

Relax

The hotel offers steam baths and massage for body relaxation and revitalization. On-site fitness facilities include a gym, a fitness centre and a jogging track.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   77.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • No elevators
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Exterior corridors
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course
  • Jogging track

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Free breakfast
  • Buffet breakfast

Meeting facilities

  • Business center
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Interior view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Dining table
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 3 years
Existing bedding FREE
Extra bed USD 30
Children above
3 years or adults
Extra bed USD 30
One child
Extra bed USD 20
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.1 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Eurostars Hacienda Vista Real photos Exterior Hotel information
Double Room
Interior view
  • Room size:

    270 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Bathroom:Spacious bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Media:Flat-screen TV
  • Free movies/video
  • Hi-Fi
  • Wake up service
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

DOBLE (CAMA MATRIMONIO) CLÁSICA. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
Room Description:

SUITE ROYAL. BED & BREAKFAST. Standard rate

Eurostars Hacienda Vista Real photos Exterior Hotel information
Family Room
  • Room size:

    1025 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Iron
  • Ironing board
  • Living room
  • Tiled/marble floor
  • Connecting room
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • DVD player
  • Video on demand
Room Description:

The Family room features a bedroom with two double beds, TV, safe, air conditioning and WI-FI Internet access. It also has a large living room with three leather sofas and TV, spacious fully equipped kitchen and a dining area. The bathroom has a shower, jacuzzi on request, magnifying mirrors for make-up and personal care. The room has a balcony terrace with the golf course. This is a non-refundable room type; reservations cannot be modified or cancelled once booked.  

Family Triple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

FAMILY ROOM CAPACITY 3. BED & BREAKFAST. Non refundable

Family Quadruple Room
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

FAMILY ROOM CAPACITY 4. BED & BREAKFAST. Non refundable

Master Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Living room
  • Mirror
  • Bathroom:2 bathrooms
  • Bedding:Sofa bed
  • Dining:Dining area
  • Kitchen unit
  • Media:Television
Room Description:

The Royal Suite is a luxurious two bedroom suite. The master room has a King bed and the second room has two double beds and a sofa bed. Rooms offer WIFI internet access, television, air conditioning and safe. The room has two bathrooms with shower, jacuzzi on request, magnifying mirrors  for makeup and personal care. The living room is spacious and features authentic Mexican artwork and Italian leather furniture. The living room and dining room are in separate areas. The kitchen is fully equipped. The room features two balconies terrace overlooking the golf course, swimming pools and gardens. This is a non-refundable room type; reservations cannot be modified or cancelled once booked.

Eurostars Hacienda Vista Real photos Exterior Hotel information
Deluxe Room
Sea view
  • Room size:

    1025 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Tiled/marble floor
  • Connecting room
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Media:Flat-screen TV
  • Free movies/video
  • Hi-Fi
  • Wake up service
  • DVD player
  • Clock-radio
Room Description:

The Deluxe Double room offers a bedroom with double bed, a TV, safe, air conditioning and WI-FI Internet access. It also has a large living room with three leather sofas and TV, spacious fully equipped kitchen and a dining area. The bathroom has a shower, with the possibility of a jacuzzi on request, magnifying mirrors for make-up and personal care. The room has a balcony terrace overlooking the sea. This is a non-refundable room type; reservations cannot be modified or cancelled once booked.

Royal Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Dining:Mini-bar
Room Description:

DOBLE (CAMA MATRIMONIO) ROYAL. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Eurostars Hacienda Vista Real photos Exterior Hotel information
Royal Suite
  • Room size:

    1295 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • DVD player
  • Clock-radio
  • Video on demand
Room Description:

Suite|Royal Suite- Non Refundable

Luxury Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Eurostars Hacienda Vista Real Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Terminal foránea de autobuses ADO1.2 mi
  • Plaza Quinta Alegria1.3 mi
  • Kool Beach Club1.7 mi

Monuments and Landmarks

  • Disabled-friendly beach4600 ft
  • ADO International Bus Station4600 ft
  • 28 de Julio Square1.1 mi
  • Church of Guadalupe2.5 mi

Golf courses and Country clubs

  • Mahi Golf Course3700 ft

Marina

  • Playa del Carmen Maritime Terminal4300 ft

Local attractions

  • Riviera Art Gallery1.3 mi
    20th Street between 5th Av. & 10th Av., Playa del Carmen
  • Temazcal Natura2.5 mi
    Monte de los Cibeles, Playa del Carmen
  • Cenote Santa Cruz2.8 mi
    Akumal, Akumal
  • Sian ka'an Jeep Tour Expedition2.5 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote2.6 mi

Near the hotel

  • Xaman Ha Aviary3700 ft
    Paseo Xaman-Ha, Playa del Carmen
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2006
    • Number of rooms:
      77

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge

    Cities nearby

    Eurostars Hacienda Vista Real Reviews

    Guest reviews are submitted by our customers after their stay at Eurostars Hacienda Vista Real

    Average guest rating

    7.2out of 10
    Very good
    Based on 44 reviews

    Guest reviews

    • Older travelers
      3.8

      The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.

      Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;

    • Family with children
      10.0

      It is very nice designed giving you at home feeling. You will find that this hotel cares details of each decolation and design, it is beautiful place ! We were 2 adults and 1 young child (18 months old baby), and no reglet to stay Vista Real. The hotel is in secured complex so it is safe and staffs are kind and very relaxing so it is the best place to end of your crazy mexico trip or even you can tavel based on this hotel. We difinitely will go back to this hotel again when we visit this area in the future. Highly recommended.

    • Older travelers
      10.0

      Firstly I have booked a studio for 3 days then I booked another one for 1 month. The staff is great, the position is just perfect if you want to stay away from the town but not far away from it. Having your breakfast ner the swimming pool in front of the golf court and the little lake, surrounded by birds, tourtles, lizards and sometimes coatis is just perfect.

      The first studio was too dark

    • Family with children
      10.0

      Personel attention, atractive views, value for money.

      After 3:00 pm Hotel suggest good food in the breakfast but depends on external suppliers for food after 3 pm. SPA and other kind of atractions not available at the moment.

    • Older travelers
      7.4

      We had a one bedroom suite with living/dining room and kitchen. The furniture in the living room was comfortable.

      The beds are very, very hard and in the kitchen the stove did not work.

    • Older travelers
      7.4

      The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.

      3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....

    • Couple
      5.4

      The Suite was a good size and comfortable.

      The location was a bit out of the way. The pool was lovely but there was very little room around it to sunbathe as the breakfast tables were left laid up all day. The room was not really cleaned, beds were made and the sink was wiped but no other cleaning done. Our balcony was covered in droppings. The hotel is a bit tired and could do with some care and attention.

    • Couple
      10.0

      This hotel was excellent and exceptional value for money. The location was perfect for a quiet retreat and was approx. 2 miles from the main 5th Avenue area. The staff were fantastic and the breakfast service was great. The actual room was very spacious and the bed was comfy. It was cleaned daily and air conditioning included in the price was a bonus. The hotel has a partnership with Indigo Beach Club, where guests can access free sun loungers on the beach - the Beach Club was lovely and we took advantage of this offer alomst daily. I would highly reccommend the Vista Real.

      The minor element was ants around the pool area - which I appreciate can't be helped. After a number of bites, we decided to visit the beach rather than staying at the pool

    • Group of friends
      10.0

      The place is gorgeous. We had a great room and excellent experience. Will return for certain.

      Location is very good but not ocean-side.

    How to reach hotel

    hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      1.1 mi
    Airports
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2006
    • Number of rooms:
      77

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge